Everything you need for your stay – all in one place.

What can you do with the Comwell app?

A great stay starts before you even arrive. With the Comwell app, everything you need is gathered in one place – from your booking and check-in to your Digital Key, room service and much more.

Spend less time on the practicalities and more time enjoying your stay.

Download the Comwell app

Scan the QR code to download the app to your phone

With you every step of the way

Skip the queue at check-in and unlock your room with your phone. The Comwell app is with you every step of your stay.

Before your stay

Ready for your arrival
Download the app, view your booking and get everything ready before you leave home.

• View your booking
• Complete your details
• Check in before you arrive
• Upgrade your room
• Purchase Early Check-in

During your stay

Everything at your fingertips
Use your phone as your key, order extras for your stay and access the features you need throughout your stay.

• Access your Digital Key
• Share your stay with your companion
• Order room service
• Request housekeeping
• Purchase Late Check-out

After your stay

Everything in one place
Easily access your receipt and invoice, and keep track of your previous stays.

• Check out
• Pay for your stay
• Access your receipt and invoice
• View your previous stays

Check-in

Upgrade your stay

Unlock your room

Order Roomservice

Order Housekeeping

Comwell Club profile

Share your booking

View past bookings

Good to know

Find answers to frequently asked questions about the Comwell app.

View all questions and answers

If you can't find your booking in the app, you're always welcome to contact the hotel reception. You can also contact our Central Reservations team on +45 70 274 274, and we'll be happy to help.

Once you've checked in using the app, you can share your stay with your travel companion by tapping the + icon. Choose whether to share it via text message, email or other.

Your travel companion will receive a link to download the Comwell app and create a profile.

If the booking doesn't appear automatically in the app, try opening the link again.

Your receipt will automatically be sent to the email address you provided when making your booking. Please note that it may take a few hours after you check out before it arrives in your inbox.

Ready for your next stay?

Download the Comwell app and keep everything you need for your stay in one place.

Download the app