Contact and Practical Information

Questions and Answers
If you need information about arrivals, extra beds and other practical information, we have gathered it all in a clear list of questions and answers.
Check-in is from 3.00 pm and check-out must take place before 10.00 am on weekdays, before 11.00 am on Saturdays and before 12.00 pm on Sundays.
Wish to extend your stay with either early check-in (2 hours before), or late check-out (2 hours later) than the current times? Book this before check-in against a fee of DKK 200.
Children under 18 years must always be accompanied by/live with an adult when staying with us.
It is possible to upgrade from a Small Standard Twin room to a Standard Plus with a view for DKK 100,- per room/night. Upgrading to a Superior room, with or without its own terrace costs DKK 200,-.
Upgrading to a Superior Plus room with a view costs DKK 300,-. Upgrading to a Family room costs DKK 300,-. If you are unsure about your upgrade options, please contact the reception.
If your stay does not include dinner, the stay can be cancelled free of charge until 4pm on the day of arrival. If the room is cancelled after 4pm, we will invoice for the first night.
A prepaid "non-refundable stay" cannot be cancelled.
Rooms with dinner can be cancelled free of charge up to 7 days before arrival. If cancelled between 6 and 2 days before arrival, 50% of the stay's price will be charged. If cancelled less than 2 days before arrival, the full amount of the stay will be charged. Stays with nine or more people must be cancelled 30 days in advance.
Lost and found
Forgot something in your room or at our hotel? No worries - we're here to help and will do our best to find it again!
Fill out the form and hopefully we can find your lost property and return it to you as soon as possible.







